Online Consultation/Services

Please note: our online booking system is temporarily suspended due to the coronavirus outbreak.  If you require an appointment, please use our new E-consult service. On-line prescription ordering remains available. 

To access a GP appointment you can use our website to ask a GP a question or e-consult which asks you a series of questions.

NOTE: Please ensure that you enable two way messaging so that we are able to contact you via email.

 GP Connect

You can BOOK & CANCEL APPOINTMENTS or ORDER REPEAT MEDICATION using the online system -  saving you time. (Click on the link below)

The online system can be downloaded as an APP to any Smart phone.

April 2020- Please note at the moment our online appointment booking is suspended due to COVID19 so you will not be able to book an appointment online. We will look to reintroduce this service as and when appropriate to do so.

To get a login and password please ask the Patient Services staff who can arrange that for you.

systmonline

We will then send you a text or give you a letter with your unique username and password.

When you ask us to register you for online services, we might discuss with you why you want to use these services. This allows us to make a a choice about which access you require. Once set up you can request further access as and when required.

Please find more information below:

http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Documents/PatientGuidanceBooklet.pdf

Online Access for Children aged 10 and under

Proxy access can be granted for the parent to have access to the childs record. Please speak with Patient Services team for further information and help to get this set up. You will be required to fill in a form and present ID for the access to be granted.

Online Access for Children aged 11-16 years

Respecting patient confidentiality is an essential part of good care. This applies to every patient: child, young person, or adult. Without the trust that confidentiality brings, children and young people might not seek medical care and advice when they need it most, or they might not tell a doctor all the facts needed to provide good care.

For this reason, The Boulevard Medical Practice has adopted the policy that parents of children aged 11 to 15 years old cannot currently have online access to their children’s records, nor do we allow children in this age group to access these online services for themselves.

From their 11th birthday, access to a child's online record is switched off and neither the child nor the parents can access these services.

As the child approaches 16 they are welcome to contact the surgery to create their own online access.



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