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Practice Management

Mrs Shama Hussain

Job Title

Practice Manager

Additional Notes

Our practice manager is happy to help with any non-medical problems, or to receive any complaints or suggestions regarding the service offered by the surgery. Complaints are generally accepted in a written format.

Reception

The receptionists will assist you in making emergency and routine appointments to see the doctors or the nurses. They will also give details of how to obtain repeat prescriptions, answer the telephone and deal with enquiries. They have a difficult job to do so please be patient. Please ask a receptionist for somewhere more private if you need to speak to them in confidence. Receptionists are available to patients during surgery hours in person or on the telephone.

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